Booking Policy

    Booking confirmation

  • Bookings will only be regarded as confirmed upon the Restaurant’s receipt of a deposit (for any bookings larger than 6 people)
  • Any changes to booking details must be made 48 hour prior to the booking date and will be of no effect unless acknowledged by the Restaurant.
  • Minimum spends, deposit, and bill settlement

  • The minimum spend for this booking is agreed at the time of booking. This amount includes VAT at the prevailing rate but excludes an optional service charge at 12.5%. (For large parties only)
  • You shall be required to pay a deposit immediately to secure the booking.
  • The Restaurant requires the deposit and any further payments that may be agreed between you and the Restaurant at the time the booking is made to be cleared funds to confirm the booking.
  • Your bill must be settled in full on the date of the booking. At this time your deposit will be deducted from your final bill. If less people turn up on the booking day, the deposit for no shows will be lost. No account facilities are available.
  • Any queries or complaints concerning the bill must be submitted in writing within 2 business days of the date stated on the bill.
  • All the customers must order one main meal each who have booked for Friday and Saturday.
  • In an event of a pandemic or an act of God, restaurant is not liable for the deposit/ payment made upfront by the customer. Restaurant may offer the customer an option to reschedule the booking
  • Non-payment of deposit

  • If you fail to pay the required deposit in cleared funds, the Restaurant may, without any liability to you, cancel the booking and charge you for any costs incurred by it in connection with the booking.
  • Cancellation by you

  • We do not process refund upon late cancellation if it’s done from customer’s end. For groups up to 6 you will need to let the restaurant know at least 2 days in advance.
  • For large reservations and private bookings, you will need to let the restaurant know at least 7 days in advance.
  • Cancellation by the Restaurant

  • The Restaurant may cancel a booking without any liability being incurred whatsoever if: (i) the Restaurant is closed down due to events and circumstances beyond the control of the Restaurant, such as fire, mechanical or electrical breakdown, staff dispute or by order of a public authority.
  • Final numbers for reservations

  • Final numbers for any booking must be confirmed in writing at least 2 days prior to the date of the booking.
  • The Restaurant reserves the right to charge for the full number of people booked if it has not been provided with notice of a reduction in numbers at least 2 business days prior to the date of the booking. The amount charged under this clause will be based on the number of persons cancelled.
  • The Restaurant will make every reasonable endeavour to accommodate any increase in numbers and will charge accordingly for providing this service but cannot be held responsible for failure to provide such accommodation or service.
  • Menu

  • The Restaurant requires that you choose the same menu (for groups more than 6) for all members of your party but will accommodate any dietary requirements in addition to this.
  • Any dietary requirements must be notified to the Restaurant at the time you select your menu.
  • Your choice of menu and wines must be submitted at least 5 days prior to the booking (For groups more than 6). Occasionally certain dishes and wines become unavailable at short notice due to difficulties of supply. In this event, the Restaurant will contact you immediately or notify you on the day to propose an alternative.
  • Allergies and intolerances

  • Any guest allergies and intolerances should be clearly notified to the Restaurant. A member of the team must also be made aware of these before placing any order for additional food or beverages. Guests with severe allergies or intolerances should be aware that although all due care is taken, there is a risk of allergen ingredients still being present. Please note, any bespoke orders requested cannot be guaranteed as entirely allergen free and will be consumed at the guest’s own risk.
  • Guest conduct

  • You shall be responsible for the orderly conduct of the function and shall ensure that nothing shall be done which will constitute a breach of the law or in any way cause nuisance or be an infringement of or render a possible forfeiture or endorsement of any licenses for the sale of wine, beer, spirits or for music and dancing or exhibition. In particular, you shall ensure there is no illegal use of narcotics, betting, or gaming.
  • The Restaurant reserves the right, in its absolute discretion, to refuse entry to or eject guests if at any time, in the view of the Restaurant, their behaviour is unsuitable.
  • Dress codes

  • Dress code is smart casual, no sportswear, tracksuits, jogging bottoms of any style or brand. No caps or hats and no flip flops.
  • Men must wear designer sneakers, boots, and smart shoes.
  • Ladies are only allowed will heels/wedges/shoes/smart sandals or luxury sneakers
  • The Restaurant reserves the right, in its absolute discretion, to refuse entry to you or any of your guests should you or they be inappropriately dressed. No Deposit will be refunded for entry refusal under this clause.
  • Limitation of Liability

  • Nothing in these Terms shall limit either yours, your guests or the Restaurant’s liability for death or personal injury resulting from its negligence, for fraud, for fraudulent misstatement, or for fraudulent misrepresentation.
  • You and your guests agree to be responsible for and shall compensate the Restaurant against all damages occasioned to the Restaurant or its fixtures and fittings caused by any act, default, or negligence of you or your s or guests.